Medical-Grade Neocutis Skincare

A common patient question is whether professional-dispensed skincare is meaningfully different from what's available at a pharmacy or online retailer. The answer matters — and it's why we address it directly.

According to Arlington Dermatology, medical-grade skincare products "have the same active ingredients as OTC brands, but at higher concentrations, and are backed by clinical studies." The distinction is not merely marketing: concentration, formulation stability, and the clinical guidance required to deploy actives safely are all structurally different in a professional-dispensed product. ↗

The table below illustrates the key structural differences between Neocutis Medical-Grade Skincare and typical over-the-counter alternatives.

The key takeaway: a retail aggregator like Amazon or a mass-market shelf cannot replicate what a credentialed local provider delivers — a clinician-curated regimen matched to your skin type, your concerns, and your in-office treatment plan.

Neocutis Medical-Grade Skincare products are well-tolerated across a broad range of skin types and tones. Because they are dispensed through licensed clinicians rather than sold over the counter, the risk of misuse or inappropriate product selection is substantially reduced.

That said, all active skincare carries some potential for adverse response, and our approach at Maison Zolara is to evaluate each patient individually before making any recommendation.

Clinician Assessment First

Before any Neocutis product is recommended, our licensed RN clinicians conduct a thorough skin assessment — including Fitzpatrick skin type evaluation, review of current medications, and discussion of any known sensitivities. This step is non-negotiable.

Fitzpatrick-Matched Selection

Certain actives — particularly brightening agents and exfoliants — carry different risk profiles across Fitzpatrick skin types I–VI. Our clinicians are trained to match product selection to phototype, reducing the risk of post-inflammatory hyperpigmentation or irritation in higher Fitzpatrick types.

MD Oversight

All clinical skincare recommendations at Maison Zolara are made under the oversight of our on-staff Medical Director. This layer of physician supervision ensures that therapeutic actives are deployed within a medically appropriate framework.

Contraindications

Patients who are pregnant, nursing, or taking certain medications (including isotretinoin) may need modified regimens. Our clinicians review your full health history before making recommendations. Patients with active skin infections or open wounds should not begin a new active skincare regimen without medical clearance.

Clinical bottom line: Neocutis Medical-Grade Skincare is appropriate for most adults across all Fitzpatrick skin types. The safest path to the right regimen is a free consultation with one of our licensed RN clinicians — not a product purchased without professional guidance.

Neocutis Medical-Grade Skincare is appropriate for a wide range of patients. The following framework can help you determine whether a consultation makes sense for you.

The best candidates are adults of any age who want to address visible signs of aging, uneven tone, or skin texture with clinically validated actives — and who want their at-home routine to work with their in-office treatments rather than independently of them. Patients traveling from Grand Ledge, Mason, Williamston, St. Johns, or Charlotte are welcome at our west Lansing practice.

Good Candidates

• Adults of any age seeking anti-aging support
• Patients currently receiving in-office treatments (RF microneedling, chemical peels, laser, injectables)
• All Fitzpatrick skin types I–VI
• Patients with fine lines, laxity, uneven tone, or post-procedure skin
• Anyone whose current OTC routine is not delivering results
• Patients who want clinician-guided, evidence-backed product selection

Not a Good Fit

• Active skin infections or open wounds (until resolved)
• Known allergy to any Neocutis ingredient (review with clinician)
• Patients seeking a substitute for in-office treatment when in-office treatment is clinically indicated
• Patients unwilling to use daily SPF (required for safe use of growth factor actives)
• Pregnant or nursing patients without physician clearance

Neocutis Medical-Grade Skincare is a physician-dispensed line built around a proprietary ingredient platform called PSP® (Processed Skin Cell Proteins). PSP is a cultured human skin cell-derived lysate containing a balanced blend of growth factors, cytokines, and interleukins — the same class of signaling proteins that govern the skin's natural repair and renewal processes.

Unlike single-ingredient growth factor serums available in retail settings, PSP delivers a comprehensive cytokine profile. Research in wound biology has established that growth factors and cytokines work synergistically across the dermal-epidermal interface to stimulate collagen synthesis, support keratinocyte migration, and modulate inflammatory responses. According to a 2008 peer-reviewed study published in Wound Repair and Regeneration by researchers at the University of Rochester, growth factors and cytokines are essential regulators of the wound-healing cascade — the same biological pathway that underlies skin renewal. ↗

At Maison Zolara, our licensed RN clinicians assess each patient's Fitzpatrick skin profile, clinical goals, and current in-office treatment plan before recommending a Neocutis regimen. This ensures that high-concentration therapeutic actives are deployed safely and effectively — a level of personalization that no retail or e-commerce channel can provide.

"With a 6-month treatment of skincare products with PSP, 55% of individuals reported an improvement in facial lines and wrinkles." — BeyondSkin.com, citing Neocutis clinical-use data

Your Consultation

Your journey begins with a complimentary consultation at our west Lansing practice at 4820 W Saginaw Hwy. Our licensed RN clinicians will assess your skin, discuss your goals, review your current routine, and ask about any in-office treatments you are receiving or planning. This is not a sales appointment — it is a clinical evaluation.

Regimen Design

Based on your Fitzpatrick skin profile, clinical goals, and treatment history, your clinician will design a custom at-home regimen using Neocutis Medical-Grade Skincare. Typical patient investment ranges between $150–$350 for a complete regimen. Your clinician will walk you through each product, its purpose, and how it integrates with your in-office treatments.

Dispensing & Education

Products are dispensed directly at our practice. Your clinician will demonstrate application technique, sequencing, and timing — the details that determine whether a regimen actually delivers results. You'll leave with a written protocol and direct access to your clinician for follow-up questions.

Ongoing Optimization

Skin changes with seasons, treatments, and age. We schedule follow-up skin checks to assess your regimen's performance and make adjustments as needed. Maison Circle members receive member pricing on Neocutis Skincare and can track their treatment journey in the Zolara Care app (available on the App Store).

Proper product use is essential to achieving the best possible results from your Neocutis regimen. The following guidelines apply to most patients, though your clinician will provide personalized instructions at your consultation.

Best Practices

• Apply products in the order recommended by your clinician (typically: cleanser → serum → eye cream → moisturizer → SPF)
• Use SPF 30+ daily — growth factor actives increase photosensitivity
• Store products at room temperature, away from direct sunlight
• Introduce new actives gradually to allow your skin to acclimate
• Use Neocutis Aftercare or Neo Restore Mask as directed following in-office procedures
• Contact your clinician promptly if you experience unexpected irritation

Avoid

• Mixing Neocutis actives with incompatible ingredients (e.g., high-strength AHAs and retinoids simultaneously) without clinician guidance
• Applying products to broken, infected, or actively inflamed skin
• Skipping SPF — unprotected sun exposure will undermine your regimen's results
• Purchasing Neocutis products from unauthorized third-party sellers; authenticity and storage conditions cannot be verified
• Discontinuing your regimen abruptly without consulting your clinician

Neocutis Medical-Grade Skincare is priced From $65 per individual product. A complete custom regimen — typically including a cleanser, serum, eye cream, and moisturizer — ranges between $150–$350 depending on your specific product selection and clinical goals. Final pricing is confirmed at your consultation after your clinician has assessed your skin and designed your regimen.

Maison Circle members: Loyalty Rewards Available on all Neocutis Skincare products. Members also receive priority access to new product launches and exclusive regimen bundles. Track your skincare journey in the Zolara Care app (available on the App Store).

Individual product consultations start From $65. Maison Circle member pricing starts From $55. All pricing is confirmed at consultation.

Neocutis Medical-Grade Skincare regimens at Maison Zolara are designed to run in parallel with and accelerate the results of our in-office clinical treatments. A patient investing in RF microneedling or a VI Peel, for example, will see meaningfully better outcomes when their at-home routine is built to support the skin's repair window with the right actives at the right concentrations.

Neocutis Medical-Grade Skincare is the flagship professional skincare line of Merz Aesthetics — one of the world's leading medical aesthetics companies. Maison Zolara is an authorized Merz Aesthetics partner, which means our team receives ongoing clinical education and product training directly from Merz.

PSP Growth Factor Complex

PSP (Processed Skin Cell Proteins) is the proprietary active at the heart of every Neocutis formula. It is derived from cultured human fetal skin cells and contains a balanced spectrum of growth factors, cytokines, and interleukins that mirror the skin's own repair signaling. This is categorically different from single-GF retail serums.

Proprietary Peptide Blends

Neocutis formulas layer targeted peptides — including signal peptides and carrier peptides — alongside PSP to address specific concerns such as firmness, barrier repair, and collagen stimulation. Peptide selection is matched to the product's clinical purpose.

Antioxidant Protection

Key Neocutis formulas incorporate antioxidants including vitamin C and vitamin E to neutralize free-radical damage, protect against environmental stressors, and support the stability of growth factor actives.

Lumière Eye Technology

The Lumière franchise — including Lumière Firm Riche — is specifically engineered for the delicate periorbital zone. It combines PSP with targeted peptides and hydrators to address under-eye puffiness, dark circles, and crow's feet.

Bio Serum Franchise

The Bio Serum and Bio Serum Firm are lightweight, high-potency delivery vehicles for PSP and peptides. They are designed to penetrate efficiently and are frequently used as the foundation of a Neocutis regimen before moisturizer application.

Aftercare & Recovery

Neocutis Aftercare and Neo Restore Masks are clinical-grade post-procedure products. They are formulated to accelerate healing, reduce redness, and optimize results following in-office treatments — a key reason our RN clinicians recommend them to patients after procedures.

Maison Zolara is located at 4820 W Saginaw Hwy in west Lansing, MI 48917 — conveniently accessible from across the greater Lansing region. We serve patients from East Lansing, Okemos, Holt, DeWitt, Grand Ledge, Mason, Charlotte, St. Johns, Williamston, and the surrounding communities.

Our practice is open 9:00 AM – 7:00 PM Monday through Friday and 9:00 AM – 5:00 PM on Saturdays. Free consultations for Neocutis Medical-Grade Skincare are available by appointment. Call us or book online to get started.

1. Barrientos S, Stojadinovic O, Golinko MS, Brem H, Tomic-Canic M. Growth factors and cytokines in wound healing. Wound Repair Regen. 2008;16(5):585–601. https://pubmed.ncbi.nlm.nih.gov/19128254/

2. Werner S, Grose R. Regulation of Wound Healing by Growth Factors and Cytokines. Physiol Rev. 2003;83:835–870. https://journals.physiology.org/doi/full/10.1152/physrev.2003.83.3.835

3. Arlington Dermatology. Over the Counter, Medical-Grade, and Prescription Products: What's the Difference? 2023. https://www.arlingtondermatology.net/2023/06/23/over-the-counter-medical-grade-and-prescription-products-whats-the-difference/

4. DermApproved. Neocutis Bio Serum Firm Rejuvenating Growth Factor and Peptide Treatment Review. https://dermapproved.com/products/neocutis-bio-serum-firm-rejuvenating-growth-factor-and-peptide-treatment/

Page Disclaimer: The information on this page is provided for educational purposes only and does not constitute medical advice. Clinical references are sourced from peer-reviewed research and named institutions as cited below. Individual results vary. Consult a qualified healthcare provider before beginning any treatment.

The Medical Director provides clinical oversight of treatments performed at this practice. The Medical Director does not author, review, or endorse website content.

Neocutis® is a registered trademark of Merz North America, Inc. Maison Zolara is an authorized Merz Aesthetics partner.